Support

We're here to help! If you have questions, need assistance, or want to provide feedback about Ableten, please don't hesitate to reach out to our support team.

Contact Us

For support inquiries, technical issues, or general questions, please email us at:

Response Time: We typically respond to all inquiries within 1-3 business days. We appreciate your patience and will get back to you as soon as possible.

Frequently Asked Questions

How do I install the Ableten Chrome extension?

You can download the Ableten Chrome extension directly from the Chrome Web Store. Click the "Download our Chrome Extension" button on our homepage to get started.

What citation formats does Ableten support?

Ableten currently supports APA and MLA citation formats. You can choose your preferred format when generating a bibliography.

Can I save highlights and snippets?

Yes! Ableten allows you to save highlights and snippets from any webpage. Simply select text and save it with your own notes. You can organize these into collections and access them from the extension or webapp.

How does the Tag References feature work?

The Tag References feature automatically inserts footnotes and hyperlinks from your open tabs into your uploaded Word documents. Upload your document, select your citation style, and Ableten will handle the rest.

Is my data secure?

Yes, we take data security seriously. Please review our Privacy Policy for detailed information about how we handle and protect your data.

If you don't see your question answered here, please feel free to reach out to us at cs@ableten.xyz. We're always happy to help!